Privacy Policy

PRIVACY POLICY

Data controller

WhytePeony Limited is the owner of this Website and responsible for any personal data (as that term is defined in the Data Protection Act 1998) you submit via the Website.This Privacy Policy relates solely to the information collection and use practices of our web site located at http://www.whytepeony.com (this "Website"). We recognize that many visitors and users of this Website are concerned about the information they provide to us, and how we treat that information. This Privacy Policy, which may be updated from time to time, has been developed to address those concerns.


BY ACCESSING OR USING OUR WEBSITE OR BY PROVIDING YOUR INFORMATION, YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

1. Changes to Privacy Policy

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. The revisions in Privacy Policy will be effective immediately upon being posted on the Website. Therefore, you may wish periodically review this page to make sure you have the latest version. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.

Keeping you Secure

you shop with us we’ll ask you for certain information (such as your email address, name, address, and where you purchase a product, your payment details) to make sure that your order and delivery go smoothly. Any information you hand over reaches us fully encrypted through an SSL – a special security layer added to your account and checkout pages.

Secure Payments

Visa & Mastercard Securecode

You can register with Visa and Mastercard Securecode through your card issuing bank. It will bring up an extra security window after you check out that requires you to input digits from a pass code that you’ll have set with your bank.

Paypal

When you choose to pay with Paypal, your financial information isn’t even shared with us.

Keeping your password safe

Remember to keep your account password safe! We can help you to reset it now and then, but you’ll need to make sure that it stays with you and only you. Giving it out can represent a security risk and Whyte Peony will not be liable for any loss or damage that might arise from this.

We make use of your information which you input into the website database and store it securely, your information's   might be used for the following purposes:

  • Helping to process your orders


  • Providing admin support for your account


  • Helping with your enquiries.


  • Marketing (subject to your account preferences, which you can change in My Account)


  • Administering promotions or competitions (when we might also need to share the information with third parties in order to deliver you your prize!)


Except as listed above, or to our other group companies who are involved in processing orders/administrative support, we don’t share your information with any third parties except our suppliers or processors who we’ve checked out first and who we appoint to work with us to provide services to you. These suppliers include the teams delivering products to you and our marketing agencies.

We only keep your information as long as we need to, for the purposes listed above. When we don’t need it any more we delete it securely. Please note if you ask us to stop processing your information for marketing purposes, we may need to actually retain some of it to ensure your details are kept on our marketing suppression lists.

If you’d like to know what information we hold about you or have any queries about the security or our processing of your information, please contact Customer Services

Privacy Policies of Third Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.

Miscellaneous Privacy Issues

Children. Minors under the age of 18 are not supposed to use the Website. We do not collect or maintain information from anyone known to be under the age of 18, and no part of the Website is designed to attract anyone under the age of 18. If you are under 18 and still want to buy a product, you may use WHYTE PEONY Outlet only with the involvement of a parent or guardian.

Cookies

Most websites use cookies, and we do too, to keep offering you the best service. A cookie is way of transferring little bits of information from our website back to us, which means, for example, that we can see which pages or products are our most popular and then create a better experience for you in future.

There are a few different kinds of cookies and they each do slightly different things.

Data Tracking

Cookies. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. The use of cookies is very common on the Internet and our Website´s use of cookies is similar to that of other reputable online companies.Cookies will be used to customize your experience with the Website. We use cookies to save you time while using the Website, helps us identify who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors.


 


 


Website functionality cookies


These simply enable you to browse our website and use all our functions, like your Shopping Bag or Account pages.


 


Website analysis cookies


These help us to understand how our customers are using our website, and we use this information to constantly improve the way we do things.


 


Customer preference cookies


These help us to make sure your online experience is simple, easy and relevant to you.


 


Targeting cookies


We sometimes run online advertising campaigns, and, if we think you’ll be interested in what we have to say, targeting cookies will help us to deliver that message to you. More importantly, they limit the amount of times you see any of our ads.