Keeping you Secure
you shop with us we’ll ask you for certain information (such as your email address, name, address, and where you purchase a product, your payment details) to make sure that your order and delivery go smoothly. Any information you hand over reaches us fully encrypted through an SSL – a special security layer added to your account and checkout pages.
Visa & Mastercard Securecode
You can register with Visa and Mastercard Securecode through your card issuing bank. It will bring up an extra security window after you check out that requires you to input digits from a pass code that you’ll have set with your bank.
When you choose to pay with Paypal, your financial information isn’t even shared with us.
Remember to keep your account password safe! We can help you to reset it now and then, but you’ll need to make sure that it stays with you and only you. Giving it out can represent a security risk and Whyte Peony will not be liable for any loss or damage that might arise from this.
We make use of your information which you input into the website database and store it securely, your information's might be used for the following purposes:
- Helping to process your orders
- Providing admin support for your account
- Helping with your enquiries.
- Marketing (subject to your account preferences, which you can change in My Account)
- Administering promotions or competitions (when we might also need to share the information with third parties in order to deliver you your prize!)
Except as listed above, or to our other group companies who are involved in processing orders/administrative support, we don’t share your information with any third parties except our suppliers or processors who we’ve checked out first and who we appoint to work with us to provide services to you. These suppliers include the teams delivering products to you and our marketing agencies.
We only keep your information as long as we need to, for the purposes listed above. When we don’t need it any more we delete it securely. Please note if you ask us to stop processing your information for marketing purposes, we may need to actually retain some of it to ensure your details are kept on our marketing suppression lists.
If you’d like to know what information we hold about you or have any queries about the security or our processing of your information, please contact Customer Services
Privacy Policies of Third Party Websites
Miscellaneous Privacy Issues
Children. Minors under the age of 18 are not supposed to use the Website. We do not collect or maintain information from anyone known to be under the age of 18, and no part of the Website is designed to attract anyone under the age of 18. If you are under 18 and still want to buy a product, you may use WHYTE PEONY Outlet only with the involvement of a parent or guardian.
There are a few different kinds of cookies and they each do slightly different things.
Website functionality cookies
These simply enable you to browse our website and use all our functions, like your Shopping Bag or Account pages.
Website analysis cookies
These help us to understand how our customers are using our website, and we use this information to constantly improve the way we do things.
Customer preference cookies
These help us to make sure your online experience is simple, easy and relevant to you.
We sometimes run online advertising campaigns, and, if we think you’ll be interested in what we have to say, targeting cookies will help us to deliver that message to you. More importantly, they limit the amount of times you see any of our ads.